Accessibility Statement

Hawaii Shoulder & Orthopedic Institute is committed to creating an accessible online experience for everyone. Let us know how we can improve your experience.

The clinic’s interior featuring a waiting area with smooth flooring and minimal barriers, ensuring easy mobility.

Website Accessibility

Hawaii Shoulder & Orthopedic Institute is committed to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. Our efforts align with the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as well as other applicable standards required by the Americans with Disabilities Act (ADA).

Our Commitment

To ensure a positive experience for all users, our website is periodically tested using assistive technologies such as screen readers and screen magnifiers. We also seek feedback from individuals with disabilities who use these tools to identify areas for improvement. Our commitment to accessibility is ongoing, and we continuously work to enhance the usability of our website.

Contact Us

If you experience any accessibility issues while using our website, we encourage you to contact us at info@hisoi.com. Please include the specific webpage URL and a detailed description of the issue, and we will make all reasonable efforts to resolve the problem promptly.

Hawaii Shoulder & Orthopedic Institute values inclusivity and strives to provide a website that meets the needs of all users. Your feedback is essential in helping us achieve this goal.

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Clinic Accessibility at HiSOI Hilo

At HiSOI Hilo, we strive to ensure our clinic is accessible to all our patients. Here’s what you can expect when visiting our clinic:

  • Parking: Our clinic features a spacious parking lot with two sections. Although there are no designated handicapped parking spaces, the area is accessible for vehicles. The ground is roughly paved, and while manageable, wheelchair users may need assistance traversing it.
  • Assistance on Arrival: If you require help entering our clinic from the parking area, please call ahead. Our staff is more than willing to assist you to ensure a smooth and comfortable entrance.
  • Entrance Accessibility: There is a short curb leading from the parking lot to the sidewalk and another standard curb to enter through our front door. Our team is available to assist anyone needing help navigating these steps.
  • Facility Layout: The entire office is situated on a single ground floor, eliminating the need for stair navigation. We offer ample seating in our waiting area to accommodate our patients comfortably.

We are committed to making your visit as convenient and stress-free as possible. Should you have any specific needs or concerns about accessibility, please contact us before your appointment so we can make the necessary arrangements.

View of the clinic’s parking area, showing available spots near lush greenery. The lot is accessible via a rough paved surface suitable for vehicles and assisted mobility. No designated handicap spaces are evident.
View of the clinic’s parking area, showing available spots near lush greenery. The lot is accessible via a rough paved surface suitable for vehicles and assisted mobility. No designated handicap spaces. Assistance is available by calling the clinic.
A staff member at the clinic’s reception, ready to assist patients over the phone.
A staff member at the clinic’s reception, ready to assist patients over the phone. Patients requiring help to enter the clinic can call for assistance from the parking area to the interior.
Dr. Jay boughanem orthopedic clinic
The clinic’s interior featuring a waiting area with smooth flooring and minimal barriers, ensuring easy mobility. The space is on a single ground floor, accessible via a short curb from the parking lot.